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Privacy Policy

Effective Date: January 1, 2025

1. Introduction​

Resolver One ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our DNS resolution services and website (collectively, the "Services").

2. Information We Collect​

2.1 DNS Query Data​

When you make DNS queries to our service, we may collect:

  • Query Information: The IP address being queried
  • Technical Information: Your DNS resolver's IP address
  • Timestamp: When the query was made
  • Protocol Information: Whether the query used UDP or TCP

2.2 Website Information​

When you visit our website, we may collect:

  • Technical Information: IP address, browser type, operating system
  • Usage Information: Pages visited, time spent on pages

Important Note: We do not intentionally collect personal information for processing, sharing with third parties, or any other commercial purpose. Any data captured in server logs is automatically deleted after 30 days.

3. How We Use Your Information​

We use collected information for the following limited purposes:

  • To provide and maintain our DNS resolution Services
  • To monitor and improve service performance and reliability
  • To detect and prevent abuse of our Services
  • To comply with legal obligations

3.1 How We Don't Use Your Information​

We do not use your information for:

  • Training machine learning or AI models
  • Building user profiles for marketing purposes
  • Selling or renting to third parties
  • Targeted advertising

4. Data Processing​

Our Services process DNS queries to return IP Geolocation data. This processing:

  • Is performed in real-time without storing query results
  • Uses third-party IP location databases (IPinfo.io) for location data
  • Does not associate queries with individual users

5. How We Share Your Information​

We do not sell, trade, or otherwise transfer your information to third parties. We may share information only when:

  • Required by law or legal process
  • Necessary to protect our rights or property
  • Needed to prevent fraud or security issues

6. Data Retention​

  • DNS Query Logs: Automatically deleted after 30 days
  • Rate Limiting Data: Temporary storage in memory/cache, automatically expired
  • Website Access Logs: Automatically deleted after 30 days

7. Your Rights​

You have the right to:

  • Request information about what data we have collected (if any)
  • Request deletion of any data we may have
  • Opt-out of using our Services

To exercise these rights, please contact us at privacy@resolver.one. We will manually check and remove any data upon request.

8. California Privacy Rights​

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect
  • The right to delete personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

9. Data Security​

We implement appropriate technical and organizational measures to protect information, including:

  • Encryption of data in transit
  • Regular security audits
  • Limited access controls
  • Automated log rotation and deletion

10. International Users​

Our Services are operated from the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

11. Children's Privacy​

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Third-Party Services​

12.1 IP Location Data​

We use IPinfo.io's IP location database to provide location data. This database contains IP-to-location mappings but does not contain personal information.

12.2 Infrastructure Providers​

We use infrastructure providers for hosting our Services. These providers may have access to technical information but are bound by their own privacy policies and agreements with us.

13. DNS-over-HTTPS and DNS-over-TLS​

If we implement encrypted DNS protocols in the future, the same privacy principles will apply. We will update this policy to reflect any changes in data handling for encrypted protocols.

14. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date."

15. Contact Us​

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Resolver One Email: privacy@resolver.one Website: https://resolver.one

For data deletion requests or other privacy-related inquiries, please email privacy@resolver.one with your specific request.